Toyota Digiboard & Task Management Modernisation
Toyota Digiboard & Task Management Modernisation
Toyota | Specialist Interactive + UX Lead
My role in Modernising Enterprise UX for Toyota Digiboard
I led end-to-end UX strategy and experience redesign for Toyota’s Digiboard and task management ecosystem, driving discovery, stakeholder alignment, workflow mapping, and interaction design. I balanced legacy system familiarity with modern UX improvements, enabling seamless brainstorming-to-task workflows while ensuring enterprise adoption, usability improvements, and scalable collaboration experiences aligned with business and operational needs directly from their accounts.
I led end-to-end UX strategy and experience redesign for Toyota’s Digiboard and task management ecosystem, driving discovery, stakeholder alignment, workflow mapping, and interaction design. I balanced legacy system familiarity with modern UX improvements, enabling seamless brainstorming-to-task workflows while ensuring enterprise adoption, usability improvements, and scalable collaboration experiences aligned with business and operational needs directly from their accounts.
Automobile
Product Delivery
Discovery
TASK MANAGEMENT
Visual Design
Prototyping
Usability
WEbapp
Opportunities
Research
Research
How can user and stakeholder research uncover gaps delaying production within Digiboard and task management workflows across teams?
How can user and stakeholder research uncover gaps delaying production within Digiboard and task management workflows across teams?
Cross-function
Cross-function
How can cross-function alignment streamline decisions between business, marketing, and administrators when modernising Digiboard and connected task platforms?
How can cross-function alignment streamline decisions between business, marketing, and administrators when modernising Digiboard and connected task platforms?
Collaboration
Collaboration
How can continuous collaboration with stakeholders encourage adoption of redesigned interactions while preserving familiar operations within enterprise brainstorming environments?
How can continuous collaboration with stakeholders encourage adoption of redesigned interactions while preserving familiar operations within enterprise brainstorming environments?
Legacy system modernisation
Legacy system modernisation
How might legacy system modernisation retain trusted integrations like Excel while upgrading usability, branding, and performance enterprise-wide?
How might legacy system modernisation retain trusted integrations like Excel while upgrading usability, branding, and performance enterprise-wide?
Innovation and
Iteration
How can innovation and iteration balance stakeholder caution with progressive UX improvements across Digiboard and task management experiences?
How can innovation and iteration balance stakeholder caution with progressive UX improvements across Digiboard and task management experiences?
Smooth Task
Creations
How can smoother task creations enable teams to assign, edit, and monitor activities seamlessly from brainstorming boards to dashboards?
How can smoother task creations enable teams to assign, edit, and monitor activities seamlessly from brainstorming boards to dashboards?
Approach
Discover
Discover
We engaged stakeholders and enterprise users through workshops and prototype testing to understand workflow dependencies, legacy constraints, and usability gaps, establishing clear problem framing and aligning redesign priorities with production efficiency and organisational goals.
We engaged stakeholders and enterprise users through workshops and prototype testing to understand workflow dependencies, legacy constraints, and usability gaps, establishing clear problem framing and aligning redesign priorities with production efficiency and organisational goals.
E2E Experience
E2E Experience
We mapped the complete brainstorming-to-task lifecycle, ensuring seamless transitions between Digiboard interactions and task dashboards, enabling users to create, assign, track, and update activities smoothly without disrupting familiar operational workflows.
We mapped the complete brainstorming-to-task lifecycle, ensuring seamless transitions between Digiboard interactions and task dashboards, enabling users to create, assign, track, and update activities smoothly without disrupting familiar operational workflows.
Deep Discovery insights
Deep Discovery insights
Continuous collaboration and usability evaluations revealed resistance to change, integration dependencies, and workflow expectations, helping refine solutions that respected legacy usage patterns while gradually introducing intuitive interactions and improvements aligned with enterprise productivity needs.
Continuous collaboration and usability evaluations revealed resistance to change, integration dependencies, and workflow expectations, helping refine solutions that respected legacy usage patterns while gradually introducing intuitive interactions and improvements aligned with enterprise productivity needs.
Experience vision and strategy
Experience vision and strategy
We established a future-ready experience strategy balancing Toyota’s branding, modern UX principles, and stakeholder comfort, delivering iterative improvements that modernised the platform while ensuring adoption, usability continuity, and scalable evolution for future enterprise collaboration needs.
We established a future-ready experience strategy balancing Toyota’s branding, modern UX principles, and stakeholder comfort, delivering iterative improvements that modernised the platform while ensuring adoption, usability continuity, and scalable evolution for future enterprise collaboration needs.
Impact and Outcomes
Stakeholder adoption
Stakeholder adoption
Successfully delivered a modernised Digiboard and task management experience, achieving strong stakeholder adoption, smoother workflows, and positive feedback post-deployment, validating improved usability and operational efficiency across enterprise teams.
High performing design
High performing design
Achieved a scalable, brand-aligned design system improving performance, usability, and workflow clarity, enabling faster brainstorming, task creation, and monitoring while maintaining trusted enterprise integrations and operational continuity.
Achieved a scalable, brand-aligned design system improving performance, usability, and workflow clarity, enabling faster brainstorming, task creation, and monitoring while maintaining trusted enterprise integrations and operational continuity.
Cross functional alignment
Cross functional alignment
Enabled stronger collaboration across business heads, administrators, and teams by aligning design decisions with operational needs, ensuring consensus-driven adoption and smoother decision-making throughout redesign and implementation phases.
Engaging Experience
Engaging Experience
Delivered an intuitive and engaging experience that encouraged daily usage, improved task visibility, and reduced friction in brainstorming and execution, resulting in higher satisfaction despite initial stakeholder resistance to interface changes.
Delivered an intuitive and engaging experience that encouraged daily usage, improved task visibility, and reduced friction in brainstorming and execution, resulting in higher satisfaction despite initial stakeholder resistance to interface changes.
Glimpse of Outputs
Legacy page
Active task creation but blown over time
Digiboard
Digiboard User Login
Digiboard
Adaptability with other applications
Digiboard
Tools and board parameters metrics
Digiboard
Nuanced tools to modernised whiteboarding .
Task Management screens
Managing the tasks created and to have quick view on stats.
Next Case
Next Case
Next Case
Boosting Conversion Through Design
Boosting Conversion Through Design
Boosting Conversion Through Design